Post by messi05 on Jan 22, 2024 5:06:19 GMT
It is a fact that it can present itself as an appropriate way to resolve certain consumer conflicts, especially those in which the aim is to reestablish the relationship of trust between consumer and supplier, when it is important to embrace emotional aspects. On another occasion, we have even argued that in cases of consumer accidents, for example, mediation can even contribute to strengthening the consumer's autonomy and reducing their vulnerability. But mediation has a very restricted scope and can only be efficient within the interests of the individual.
Certainly, the notion of consumer protection Buy Phone Number List also involves welcoming and restoring individual aspects of the conflict, but much more than that, consumer protection in Brazil is a fundamental right and constitutes (or should constitute) public policy, given that there is an interest public in maintaining market balance. Therefore, the individual solution of consumer conflicts is not sufficient to fully satisfy the constitutional provision. Effective consumer protection does not occur only through the resolution of private conflicts, which are generally small and have limited repercussions.
Full consumer protection is only achievable through the collective treatment of mass conflicts and through effective and rigorous administrative and judicial supervision of suppliers' market practices. Until this is achieved, there will certainly be no reduction in the aforementioned rampant “demandism”. Finally, aiming to reduce legal actions by forcing consumers to seek online mediation in advance is a deadly attack on one of the basic principles of self-composition methods, which is voluntariness. The choice for self-composition procedures based on consensus is an absolute and completely voluntary choice and can never be imposed.
Certainly, the notion of consumer protection Buy Phone Number List also involves welcoming and restoring individual aspects of the conflict, but much more than that, consumer protection in Brazil is a fundamental right and constitutes (or should constitute) public policy, given that there is an interest public in maintaining market balance. Therefore, the individual solution of consumer conflicts is not sufficient to fully satisfy the constitutional provision. Effective consumer protection does not occur only through the resolution of private conflicts, which are generally small and have limited repercussions.
Full consumer protection is only achievable through the collective treatment of mass conflicts and through effective and rigorous administrative and judicial supervision of suppliers' market practices. Until this is achieved, there will certainly be no reduction in the aforementioned rampant “demandism”. Finally, aiming to reduce legal actions by forcing consumers to seek online mediation in advance is a deadly attack on one of the basic principles of self-composition methods, which is voluntariness. The choice for self-composition procedures based on consensus is an absolute and completely voluntary choice and can never be imposed.